Correlates of risk for conflict among New York City traffic agents

Printer-friendly versionSend to friendPDF version
TitleCorrelates of risk for conflict among New York City traffic agents
Publication TypeBook Chapter
Year of Publication1996
AuthorsBrondolo, E., Jelliffe T., Quinn C., Tunick W., & Melhado E.
EditorBulatao, E. Q.
Series TitleViolence on the job: Identifying risks and developing solutions.
Pagination217-228
PublisherAmerican Psychological Association
CityWashington, DC US
ISBN Number1-55798-389-5
Keywords21–64 yr old traffic agents, At Risk Populations, Conflict, demographic & organizational & personality & coping factors in risk for & rates of verbal conflict, Demographic Characteristics, Government Personnel, Organizational Behavior, Personality Traits, Verbal Communication, Working Conditions
Abstract

(from the chapter) describe rates of assaults on [New York City traffic enforcement] agents / present the results of analyses conducted to evaluate demographic, [personality and coping factors], and organizational predictors of verbal conflict with the public / [Ss were 21–64 yr old traffic enforcement agents] (PsycINFO Database Record (c) 2010 APA, all rights reserved) (chapter)

URLhttp://search.ebscohost.com/login.aspx?direct=true&db=psyh&AN=1996-98764-011&site=ehost-live

Food for Thought

A Catholic university is called to become an evermore effective instrument of cultural progress for individuals as well as for society. Included among its research activities, therefore, will be a study of serious contemporary problems in areas such as the dignity of human life, the promotion of justice for all, the quality of personal and family life, the protection of nature, the search for peace and political stability, a more just sharing in the world’s resources and a new economic and political order that will better serve the human community at a national and international level.

Pope John Paul II,
Ex Corde Ecclesiae (32)